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- #ifndef _CUSTOMER_APPROACH_EVENT_HPP
- #define _CUSTOMER_APPROACH_EVENT_HPP
- #pragma once
- #include "slot.h"
- #include "trigger.h"
- //typedef struct rvc_slotvar_s {
- // char* strName;
- // char* strValue;
- //}rvc_slotvar_t;
- //typedef struct rvc_slotfilter_s {
- // char* strLogType;
- // char* strEntity;
- // char* strSeverityLevel;
- // char* strSysError;
- // char* strUserCode;
- // char* strContentToVar
- //}rvc_slotfilter_t;
- //typedef struct rvc_slot_s {
- // char* strCode;
- // char* strTimeout;
- // char* strOneTrigger;
- // rvc_slotvar_t Vars[RVC_MAX_SLOT_FIELD_LEN];
- // rvc_slotfilter_t Filters[RVC_MAX_SLOT_FIELD_LEN];
- // char* strResetSource
- //}rvc_slot_t;
- //<SlotList>
- // <Slot Code = "ApproachSlot" Timeout = "8s">
- // <Filter LogType = "Log_Event" UserCode = "0x21100001" / ><!--customer approach, by radar-->
- // <Filter LogType = "Log_Event" UserCode = "0x20800010" / ><!--high energy audio, by media controller-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200001" / ><!--customer approach, by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200003" / ><!--customer operate, by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200006" / ><!--customer appear, by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x20900009" / ><!--customer approach, by move detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200011" / ><!-- catch face, by face detection-->
- // </Slot>
- //
- // <Slot Code = "LeaveSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x21100002" / ><!--customer leave, by radar-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200002" / ><!--customer leave, by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200012" / ><!--no face, by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x20B00002" / ><!--customer leave, by gesture detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x2090000a" / ><!--move detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x21500002" / ><!--stop printseal-->
- // </Slot>
- //
- // <Slot Code = "ConfirmLeaveSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x30903081" / ><!--customer leave via agent, by mod_bizchannel-->
- // </Slot>
- //
- // <Slot Code = "EnterFrontSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x21100003" / ><!--enter front, by radar-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200003" / ><!--enter front distance, by face tracing-->
- // <Filter LogType = "Log_Event" UserCode = "0x20B00003" / ><!--by gesture detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x20800001" / ><!--by media controller-->
- // </Slot>
- //
- // <Slot Code = "OperateSlot" Timeout = "60s">
- // <Filter LogType = "Log_Event" UserCode = "0x20190001" / ><!--IDCertificate Card Reader-->
- // <Filter LogType = "Log_Event" UserCode = "0x20290001" / ><!--BankCard Reader-->
- // <Filter LogType = "Log_Event" UserCode = "0x20690001" / ><!--Keypad user enter key-->
- // <Filter LogType = "Log_Event" UserCode = "0x20900005" / ><!--phone pick up-->
- // <Filter LogType = "Log_Event" UserCode = "0x20900006" / ><!--phone pick off-->
- // <Filter LogType = "Log_Event" UserCode = "0x20900001" / ><!--shock-->
- // <Filter LogType = "Log_Event" UserCode = "0x40100001" / ><!--issue from mod_browser, mouse hook proc-->
- // <Filter LogType = "Log_Event" UserCode = "0x20400001" / ><!--scanner not used now-->
- // <Filter LogType = "Log_Event" UserCode = "0x20700001" / ><!--ukey inserted event-->
- // <Filter LogType = "Log_Event" UserCode = "0x21500001" / ><!--start printseal-->
- // <Filter LogType = "Log_Event" UserCode = "0x30B00009" / ><!--ui send operate state-->
- // <Filter LogType = "Log_Event" UserCode = "0x10313088" / ><!--hangup call-->
- // <Reset Source = "ApproachSlot" / >
- // </Slot>
- //
- // <Slot Code = "LeaveToApproachSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x21100004" / ><!--back to approach, issue by radar-->
- // <Filter LogType = "Log_Event" UserCode = "0x30200004" / ><!--face detection and tracing-->
- // <Filter LogType = "Log_Event" UserCode = "0x20B00004" / ><!--gesture detection-->
- // </Slot>
- //
- // <Slot Code = "LockFaceSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x30200011" / ><!--by face detection-->
- // </Slot>
- //
- // <Slot Code = "LostLockFaceSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x30200012" / ><!--by face detection-->
- // </Slot>
- //
- // <Slot Code = "EnterFocusSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x30200001" / ><!--by face detection-->
- // </Slot>
- //
- // <Slot Code = "EmergencyExitSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x30200005" / ><!--change person by face detection-->
- // <Filter LogType = "Log_Event" UserCode = "0x30E10001" / ><!--audio wave info has change-->
- // <Filter LogType = "Log_Event" UserCode = "0x30903082" / ><!--via agent by mod_bizchannel-->
- // </Slot>
- //
- // <Slot Code = "NUICommandSlot" Timeout = "5s">
- // <Filter LogType = "Log_Event" UserCode = "0xffff0000" / ><!--natual interface-->
- // </Slot>
- //
- // <Slot Code = "AgentHelpOperationSlot" Timeout = "0">
- // <Filter LogType = "Log_Event" UserCode = "0x48000004" / ><!--operation help by mod_browser-->
- // </Slot>
- //</SlotList>
- rvc_slot_t ApproachSlot =
- {
- "ApproachSlot",
- "8s",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x21100001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20800010", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200003", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200006", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20900009", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200011", NULL}
- },
- {}
- };
- rvc_slot_t LeaveSlot =
- {
- "LeaveSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x21100002", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200002", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200012", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20B00002", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x2090000a", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x21500002", NULL}
- },
- {}
- };
- rvc_slot_t ConfirmLeaveSlot =
- {
- "ConfirmLeaveSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x30903081", NULL}
- },
- {}
- };
- rvc_slot_t EnterFrontSlot =
- {
- "EnterFrontSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x21100003", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200003", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20B00003", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20800001", NULL}
- },
- {}
- };
- rvc_slot_t OperateSlot =
- {
- "OperateSlot",
- "60s",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x20190001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20290001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20690001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20900005", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20900006", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20900001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x40100001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20400001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20700001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x21500001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30B00009", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x10313088", NULL}
- },
- {
- "ApproachSlot"
- }
- };
- rvc_slot_t LeaveToApproachSlot =
- {
- "LeaveToApproachSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x21100004", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30200004", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x20B00004", NULL}
- },
- {}
- };
- rvc_slot_t LockFaceSlot =
- {
- "LockFaceSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x30200011", NULL}
- },
- {}
- };
- rvc_slot_t LostLockFaceSlot =
- {
- "LostLockFaceSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x30200012", NULL}
- },
- {}
- };
- rvc_slot_t EnterFocusSlot =
- {
- "EnterFocusSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x30200001", NULL}
- },
- {}
- };
- rvc_slot_t EmergencyExitSlot =
- {
- "EmergencyExitSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x30200005", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30E10001", NULL},
- {"Log_Event", NULL, NULL, NULL, "0x30903082", NULL}
- },
- {}
- };
- rvc_slot_t NUICommandSlot =
- {
- "NUICommandSlot",
- "5s",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0xffff0000", NULL}
- },
- {}
- };
- rvc_slot_t AgentHelpOperationSlot =
- {
- "AgentHelpOperationSlot",
- "0",
- NULL,
- {
- {}
- },
- {
- {"Log_Event", NULL, NULL, NULL, "0x48000004", NULL}
- },
- {}
- };
- //<TriggerList>
- // <Trigger LogType = "Log_Event" UserCode = "0x10303080" SeverityLevel = "2" Message = "CustomerApproachEvent">
- // <Slot Code = "ApproachSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>S</state>
- // <state>N</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303081" SeverityLevel = "2" Message = "CustomerLeaveEvent1">
- // <Slot Code = "LeaveSlot"/>
- // <Slot Code = "ApproachSlot" Positive = "false"/>
- // <SysVar Code = "CustomerBeing">
- // <state>A</state>
- // </SysVar>
- // <SysVar Code = "CallState">
- // <state>O</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303081" SeverityLevel = "2" Message = "CustomerLeaveEvent2">
- // <Slot Code = "LeaveSlot"/>
- // <Slot Code = "ApproachSlot" Positive = "false"/>
- // <Slot Code = "OperateSlot" Positive = "false"/>
- // <Slot Code = "NUICommandSlot" Positive = "false"/>
- // <SysVar Code = "CustomerBeing">
- // <state>F</state>
- // <state>L</state>
- // </SysVar>
- // <SysVar Code = "CallState">
- // <state>O</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303081" SeverityLevel = "2" Message = "CustomerLeaveEvent3">
- // <Slot Code = "ConfirmLeaveSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>A</state>
- // <state>F</state>
- // <state>L</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303082" SeverityLevel = "2" Message = "FrontEvent1">
- // <Slot Code = "EnterFrontSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>S</state>
- // <state>N</state>
- // <state>A</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303082" SeverityLevel = "2" Message = "FrontEvent2">
- // <Slot Code = "OperateSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>S</state>
- // <state>N</state>
- // <state>A</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303083" SeverityLevel = "2" Message = "LeaveToApproachEvent">
- // <Slot Code = "LeaveToApproachSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>F</state>
- // <state>L</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303084" SeverityLevel = "2" Message = "LockFaceEvent">
- // <Slot Code = "LockFaceSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>F</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10303085" SeverityLevel = "2" Message = "LostLockFaceEvent">
- // <Slot Code = "LostLockFaceSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>L</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313080" SeverityLevel = "2" Message = "AttentionEvent1">
- // <SysVar Code = "CustomerBeing">
- // <state>A</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>N</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313080" SeverityLevel = "2" Message = "AttentionEvent2">
- // <Slot Code = "EnterFocusSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>A</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>N</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313080" SeverityLevel = "2" Message = "AttentionEvent3">
- // <SysVar Code = "CustomerBeing">
- // <state>F</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>N</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313081" SeverityLevel = "2" Message = "NoCustomerEvent">
- // <SysVar Code = "CustomerBeing">
- // <state>N</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>A</state>
- // <state>C</state>
- // </SysVar>
- // <Delayer>3s</Delayer>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313082" SeverityLevel = "2" Message = "EmergencyExitEvent">
- // <Slot Code = "EmergencyExitSlot"/>
- // <SysVar Code = "CustomerHandle">
- // <state>C</state>
- // <state>T</state>
- // <state>G</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313083" SeverityLevel = "2" Message = "ControlEvent1">
- // <Slot Code = "OperateSlot"/>
- // <SysVar Code = "CustomerHandle">
- // <state>N</state>
- // <state>A</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313083" SeverityLevel = "2" Message = "ControlEvent2">
- // <Slot Code = "NUICommandSlot"/>
- // <SysVar Code = "CustomerBeing">
- // <state>F</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>N</state>
- // <state>A</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313084" SeverityLevel = "2" Message = "LeaveToAttentionEvent">
- // <Slot Code = "OperateSlot" Positive = "false"/>
- // <SysVar Code = "CustomerBeing">
- // <state>A</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>C</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313085" SeverityLevel = "2" Message = "AssistEvent">
- // <SysVar Code = "CallState">
- // <state>H</state>
- // <state>P</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>C</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313086" SeverityLevel = "2" Message = "AgentEvent">
- // <Slot Code = "AgentHelpOperationSlot"/>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313087" SeverityLevel = "2" Message = "LeaveToControlEvent">
- // <SysVar Code = "CallState">
- // <state>O</state>
- // </SysVar>
- // <SysVar Code = "CustomerHandle">
- // <state>T</state>
- // <state>G</state>
- // </SysVar>
- // </Trigger>
- //
- // <Trigger LogType = "Log_Event" UserCode = "0x10313088" SeverityLevel = "2" Message = "CallHangupEvent">
- // <SysVar Code = "CallState">
- // <state>B</state>
- // </SysVar>
- // </Trigger>
- //</TriggerList>
- rvc_trigger_t trigCustomerApproachEvent = {
- "Log_Event",
- "0x10303080",
- "2",
- "CustomerApproachEvent",
- NULL,
- {
- {"ApproachSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"S","N"}}
- },
- NULL
- };
- rvc_trigger_t trigCustomerLeaveEvent1 = {
- "Log_Event",
- "0x10303081",
- "2",
- "CustomerLeaveEvent1",
- NULL,
- {
- {"LeaveSlot", NULL, NULL},
- {"ApproachSlot", "false", NULL}
- },
- {
- {"CustomerBeing", NULL, {"A"}},
- {"CallState", NULL, {"O"}}
- },
- NULL
- };
- rvc_trigger_t trigCustomerLeaveEvent2 = {
- "Log_Event",
- "0x10303081",
- "2",
- "CustomerLeaveEvent2",
- NULL,
- {
- {"LeaveSlot", NULL, NULL},
- {"ApproachSlot", "false", NULL},
- {"OperateSlot", "false", NULL},
- {"NUICommandSlot", "false", NULL}
- },
- {
- {"CustomerBeing", NULL, {"F","L"}},
- {"CallState", NULL, {"O"}}
- },
- NULL
- };
- rvc_trigger_t trigCustomerLeaveEvent3 = {
- "Log_Event",
- "0x10303081",
- "2",
- "CustomerLeaveEvent3",
- NULL,
- {
- {"ConfirmLeaveSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"A","F","L"}}
- },
- NULL
- };
- rvc_trigger_t trigFrontEvent1 = {
- "Log_Event",
- "0x10303082",
- "2",
- "FrontEvent1",
- NULL,
- {
- {"EnterFrontSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"S","N","A"}}
- },
- NULL
- };
- rvc_trigger_t trigFrontEvent2 = {
- "Log_Event",
- "0x10303082",
- "2",
- "FrontEvent2",
- NULL,
- {
- {"OperateSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"S","N","A"}}
- },
- NULL
- };
- rvc_trigger_t trigLeaveToApproachEvent = {
- "Log_Event",
- "0x10303083",
- "2",
- "LeaveToApproachEvent",
- NULL,
- {
- {"LeaveToApproachSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"F","L"}}
- },
- NULL
- };
- rvc_trigger_t trigLockFaceEvent = {
- "Log_Event",
- "0x10303084",
- "2",
- "LockFaceEvent",
- NULL,
- {
- {"LockFaceSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"F"}}
- },
- NULL
- };
- rvc_trigger_t trigLostLockFaceEvent = {
- "Log_Event",
- "0x10303085",
- "2",
- "LostLockFaceEvent",
- NULL,
- {
- {"LostLockFaceSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"L"}}
- },
- NULL
- };
- rvc_trigger_t trigAttentionEvent1 = {
- "Log_Event",
- "0x10313080",
- "2",
- "AttentionEvent1",
- NULL,
- {},
- {
- {"CustomerBeing", NULL, {"A"}},
- {"CustomerHandle", NULL, {"N"}}
- },
- NULL
- };
- rvc_trigger_t trigAttentionEvent2 = {
- "Log_Event",
- "0x10313080",
- "2",
- "AttentionEvent2",
- NULL,
- {
- {"EnterFocusSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"A"}},
- {"CustomerHandle", NULL, {"N"}}
- },
- NULL
- };
- rvc_trigger_t trigAttentionEvent3 = {
- "Log_Event",
- "0x10313080",
- "2",
- "AttentionEvent3",
- NULL,
- {},
- {
- {"CustomerBeing", NULL, {"F"}},
- {"CustomerHandle", NULL, {"N"}}
- },
- NULL
- };
- rvc_trigger_t trigNoCustomerEvent = {
- "Log_Event",
- "0x10313081",
- "2",
- "NoCustomerEvent",
- NULL,
- {},
- {
- {"CustomerBeing", NULL, {"N"}},
- {"CustomerHandle", NULL, {"A","C"}}
- },
- "3s"
- };
- rvc_trigger_t trigEmergencyExitEvent = {
- "Log_Event",
- "0x10313082",
- "2",
- "EmergencyExitEvent",
- NULL,
- {
- {"EmergencyExitSlot", NULL, NULL}
- },
- {
- {"CustomerHandle", NULL, {"C","T","G"}}
- },
- NULL
- };
- rvc_trigger_t trigControlEvent1 = {
- "Log_Event",
- "0x10313083",
- "2",
- "ControlEvent1",
- NULL,
- {
- {"OperateSlot", NULL, NULL}
- },
- {
- {"CustomerHandle", NULL, {"N","A"}}
- },
- NULL
- };
- rvc_trigger_t trigControlEvent2 = {
- "Log_Event",
- "0x10313083",
- "2",
- "ControlEvent2",
- NULL,
- {
- {"NUICommandSlot", NULL, NULL}
- },
- {
- {"CustomerBeing", NULL, {"F"}},
- {"CustomerHandle", NULL, {"N","A"}}
- },
- NULL
- };
- rvc_trigger_t trigLeaveToAttentionEvent = {
- "Log_Event",
- "0x10313084",
- "2",
- "LeaveToAttentionEvent",
- NULL,
- {
- {"OperateSlot", "false", NULL}
- },
- {
- {"CustomerBeing", NULL, {"A"}},
- {"CustomerHandle", NULL, {"C"}}
- },
- NULL
- };
- rvc_trigger_t trigAssistEvent = {
- "Log_Event",
- "0x10313085",
- "2",
- "AssistEvent",
- NULL,
- {},
- {
- {"CallState", NULL, {"H","P"}},
- {"CustomerHandle", NULL, {"C"}}
- },
- NULL
- };
- rvc_trigger_t trigAgentEvent = {
- "Log_Event",
- "0x10313086",
- "2",
- "AgentEvent",
- NULL,
- {
- {"AgentHelpOperationSlot", NULL, NULL}
- },
- {},
- NULL
- };
- rvc_trigger_t trigLeaveToControlEvent = {
- "Log_Event",
- "0x10313087",
- "2",
- "LeaveToControlEvent",
- NULL,
- {},
- {
- {"CallState", NULL, {"O"}},
- {"CustomerHandle", NULL, {"T","G"}}
- },
- NULL
- };
- rvc_trigger_t trigCallHangupEvent = {
- "Log_Event",
- "0x10313088",
- "2",
- "CallHangupEvent",
- NULL,
- {},
- {
- {"CallState", NULL, {"B"}}
- },
- NULL
- };
- rvc_slot_t CustomerApproachSlotList[] = {
- ApproachSlot,
- LeaveSlot,
- ConfirmLeaveSlot,
- EnterFrontSlot,
- OperateSlot,
- LeaveToApproachSlot,
- LockFaceSlot,
- LostLockFaceSlot,
- EnterFocusSlot,
- EmergencyExitSlot,
- NUICommandSlot,
- AgentHelpOperationSlot
- };
- rvc_trigger_t CustomerApproachTriggerList[] = {
- trigCustomerApproachEvent,
- trigCustomerLeaveEvent1,
- trigCustomerLeaveEvent2,
- trigCustomerLeaveEvent3,
- trigFrontEvent1,
- trigFrontEvent2,
- trigLeaveToApproachEvent,
- trigLockFaceEvent,
- trigLostLockFaceEvent,
- trigAttentionEvent1,
- trigAttentionEvent2,
- trigAttentionEvent3,
- trigNoCustomerEvent,
- trigEmergencyExitEvent,
- trigControlEvent1,
- trigControlEvent2,
- trigLeaveToAttentionEvent,
- trigAssistEvent,
- trigAgentEvent,
- trigLeaveToControlEvent,
- trigCallHangupEvent
- };
- #endif
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