myvtm/Module/mod_interactivecontrol/InteractiveControl.xml

<?xml version="1.0" encoding="gb2312" ?>
<entity name="InteractiveControl">
	<const name="eCustomerState_None" value="0"/>
	<const name="eCustomerState_Attention" value="1"/>
	<const name="eCustomerState_Control" value="2"/>
	<const name="eCustomerState_Assist" value="3"/>
	<const name="eCustomerState_AgentOperation" value="4"/>
	
	<const name="eAgentInputState_Writing" value="0"/>
	<const name="eAgentInputState_Idle" value="1"/>
	
	<!-- 界面服务 -->
	<class name="UIService" overlap="true"  exclusive="false">
		<!-- 界面的状态 -->
		<oneway name="SetUIState"  overlap="true">
			<param name="state" type="int"/>
			<param name="status" type="wstring"/>
		</oneway>
		
		<!-- 发送文本信息给坐席 -->
		<twoway name="SendAgentText" overlap="true">
			<req>
				<param name="content" type="wstring"/>
			</req>
		</twoway>
		<!-- 菜单树 -->
		<oneway name="SetMenuTree"  overlap="true">
			<param name="content" type="wstring"/>
		</oneway>
		
		<!-- 菜单树当前路径 -->
		<oneway name="SetMenuPath"  overlap="true">
			<param name="content" type="wstring"/>
		</oneway>
		
		<!-- 菜单树当前路径 -->
		<oneway name="SendFrontSyncData"  overlap="true">
			<param name="id" type="int"/>
			<param name="content" type="wstring"/>
		</oneway>
		<!-- 开始录像 -->
		<twoway name="StartRecordVideo" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<!-- 停止录像-->
		<twoway name="StopRecordVideo" overlap="true">
			<req>
				<param name="content" type="wstring"/>
			</req>
		</twoway>
		<!--播放录像-->
		<twoway name="ShowVideo" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
		</twoway>
		<!--保存录像-->
		<twoway name="SaveVideo" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
		</twoway>
		<!--删除录像-->
		<twoway name="DeleteVideo" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
		</twoway>
		<!-- 本地媒体播放服务 -->
		<twoway name="StartPlayVideo" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
				<param name="WndX" type="int"/>
				<param name="WndY" type="int"/>
				<param name="WndWidth" type="int"/>
				<param name="WndHeight" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="StartPlayAudio" overlap="true">
			<req>
				<param name="AudioNames" type="wstring"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="StartPlayImage" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
				<param name="WndX" type="int"/>
				<param name="WndY" type="int"/>
				<param name="WndWidth" type="int"/>
				<param name="WndHeight" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="StopPlayVideo" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="StopPlayAudio" overlap="true">
			<req>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="StopPlayImage" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<!--复杂产品销售合同拍照-->
		<oneway name="StartPhotograph" overlap="true">
		</oneway>
		<oneway name="StopPhotograph"  overlap="true">
		</oneway>
		<!--发送客户操作状态,供业务层调用，锁定操作状态，防止误退出-->
		<oneway name="SendOperateState" overlap="true">
		</oneway>
		
		<!--检查是否允许连续录像-->
		<twoway name="CheckContinuRecord" overlap="true">
			<req>
			</req>
			<res>
				<param name="IsAllowed" type="bool"/>
			</res>
		</twoway>
		<!--启动连续录像-->
		<twoway name="StartContinuRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="Record_ErrorCode" type="uint"/>
				<param name="Record_ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<!--停止连续录像-->
		<twoway name="StopContinuRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
			</res>
		</twoway>
		<!--开始回显连续录像-->
		<twoway name="StartEchoContinuRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="Echo_ErrorCode" type="uint"/>
				<param name="Echo_ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<!--停止回显连续录像-->
		<twoway name="StopEchoContinuRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
			</res>
		</twoway>
				<!--隐藏视频连线窗口-->
		<oneway name="HideOnlineVideo" overlap="true">
		</oneway>
		<!--显示视频连线窗口-->
		<oneway name="ShowOnlineVideo" overlap="true">
		</oneway>
		<!-- 回包给手机 -->
		<twoway name="AnswerPacket" overlap="true">
			<req>
				<param name="Packet" type="wstring"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
			</res>
		</twoway>
		
		<!--本地视频播放音量调节-->
		<twoway name="GetLocalVideoVolume" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetLocalVideoVolume" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<!-- 用户桌面调用Silverlight -->
		<twoway name="SendBusinessDesktopCmd" overlap="true">
			<req>
				<param name="xapName" type="string"/>
				<param name="command" type="string"/>
			</req>
			<res>
			</res>
		</twoway>
		<!--隐藏本地视频窗口-->
		<oneway name="HideLocalVideo" overlap="true">
		</oneway>
		<!--显示本地视频窗口-->
		<oneway name="ShowLocalVideo" overlap="true">
		</oneway>
		<!--隐藏人形框-->
		<oneway name="HidePersonArea" overlap="true">
		</oneway>
		<!--显示人形框-->
		<oneway name="ShowPersonArea" overlap="true">
		</oneway>
		<!-- 双录增加水印 -->
		<twoway name="VideoAppendWaterMark" overlap="true">
			<req>
				<param name="videoName" type="wstring"/>
				<param name="appendstr" type="wstring"/>
			</req>
			<res>
			</res>
		</twoway>
		
		<!--本地音频播放音量调节-->
		<twoway name="GetLocalAudioVolume" overlap="true">
			<req>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetLocalAudioVolume" overlap="true">
			<req>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		
		<!-- 开始远程双录 -->
		<twoway name="StartRemoteRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<!-- 停止远程双录-->
		<twoway name="StopRemoteRecord" overlap="true">
			<req>
				<param name="content" type="wstring"/>
			</req>
		</twoway>
		
		<!-- 开始销售双录，type为0是普通双录，type为1为实时质检双录 -->
		<twoway name="StartSalesRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
				<param name="Type" type="int"/>
				<param name="RecognizeContext" type="blob"/>
				<param name="ContextLen" type="uint"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		
		<!-- 开始销售双录回显预览 -->
		<twoway name="StartRecordPreview" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		
		<!-- 开始销售双录，type为0是普通双录，type为1为实时质检双录 -->
		<twoway name="StartSalesVideoRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
				<param name="Type" type="int"/>
				<param name="RecognizeContext" type="blob"/>
				<param name="ContextLen" type="uint"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		
		<!-- 调整视频回显窗口大小 -->
		<twoway name="AjustVideoPreviewSize" overlap="true">
			<req>
				<param name="leftx" type="int"/>
				<param name="lefty" type="int"/>
				<param name="width" type="int"/>
				<param name="height" type="int"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		
		<!--停止播放录像-->
		<twoway name="StopShowVideo" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
			</req>
		</twoway>
		
		<!--播放录像带播放器大小和位置信息-->
		<twoway name="StartPlaySalesRecord" overlap="true">
			<req>
				<param name="VideoName" type="wstring"/>
				<param name="WndX" type="int"/>
				<param name="WndY" type="int"/>
				<param name="WndWidth" type="int"/>
				<param name="WndHeight" type="int"/>
			</req>
		</twoway>
		<oneway name="SendH5SyncData"  overlap="true">
			<param name="content" type="wstring"/>
		</oneway>
		
		<!--设置免提模式下声音大小-->
		<twoway name="GetHandfreeOutVolume" overlap="true">
			<req>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetHandfreeOutVolume" overlap="true">
			<req>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		
		<!--设置话筒模式下声音大小-->
		<twoway name="GetPickupOutVolume" overlap="true">
			<req>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetPickupOutVolume" overlap="true">
			<req>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		
		<!-- 播放产品提示 -->
		<twoway name="StartPlayNotice" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
				<param name="WndX" type="int"/>
				<param name="WndY" type="int"/>
				<param name="WndWidth" type="int"/>
				<param name="WndHeight" type="int"/>
				<param name="VideoName" type="wstring"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<twoway name="StopPlayNotice" overlap="true">
			<req>
				<param name="CfgInx" type="int"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<twoway name="GetRecordMode" overlap="true">
			<res>
				<param name="RecordMode" type="uint"/>
			</res>
		</twoway>
		<twoway name="StartTransactionRecord" overlap="true">
			<req>
				<param name="StrVideoName" type="string"/>
			</req>
			<res>
				<param name="ErrorCode" type="uint"/>
				<param name="ErrorMsg" type="wstring"/>
			</res>
		</twoway>
		<twoway name="StopTransactionRecord" overlap="true">
			<req>
				<param name="StrVideoName" type="string"/>
			</req>
		</twoway>
		<!--获取呼叫状态-->
		<twoway name="GetCallState" overlap="true">
			<req>
			</req>
			<res>
				<param name="iState" type="int"/>
			</res>
		</twoway>
		<oneway name="HangupCall" overlap="true">
		</oneway>
		<twoway name="GetTransactionRecordState" overlap="true">
			<req>
			</req>
			<res>
				<param name="iRecordState" type="int"/>
			</res>
		</twoway>
		<twoway name="GetHandfreeInVolume" overlap="true">
			<req>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetHandfreeInVolume" overlap="true">
			<req>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="GetPickupInVolume" overlap="true">
			<req>
			</req>
			<res>
				<param name="Volume" type="int"/>
			</res>
		</twoway>
		<twoway name="SetPickupInVolume" overlap="true">
			<req>
				<param name="Volume" type="int"/>
			</req>
			<res>
			</res>
		</twoway>
		<twoway name="GetAudioInDevices" overlap="true">
			<req>
			</req>
			<res>
				<param name="InCount" type="int"/>
				<param name="strDevices" type="string"/>
			</res>
		</twoway>
		<twoway name="GetAudioOutDevices" overlap="true">
			<req>
			</req>
			<res>
				<param name="OutCount" type="int"/>
				<param name="strDevices" type="string"/>
			</res>
		</twoway>
		<twoway name="GetCameraInfo" overlap="true">
			<req>
			</req>
			<res>
				<param name="CameraCount" type="int"/>
				<param name="strDevices" type="string"/>
			</res>
		</twoway>
		<twoway name="GetMediaDeviceInfo" overlap="true">
			<req>
			</req>
			<res>
				<param name="HandfreeIn" type="string"/>
				<param name="HandfreeOut" type="string"/>
				<param name="PickupIn" type="string"/>
				<param name="PickupOut" type="string"/>
				<param name="EnvCamera" type="string"/>
				<param name="EnvUsbPort" type="string"/>
				<param name="EnvReserved" type="string"/>
				<param name="OptCamera" type="string"/>
				<param name="OptUsbPort" type="string"/>
				<param name="OptReserved" type="string"/>
			</res>
		</twoway>
		<twoway name="GetPickUpStatus" overlap="true">
			<req>
			</req>
			<res>
				<param name="iStatus" type="int"/>
			</res>
		</twoway>
	</class>
	

	<!-- 从传感器发来的客户状态 -->
	<message name="CustomerState">
		<param name="state" type="int"/>
		<param name="status" type="wstring"/>
		<param name="session_id" type="wstring"/>
	</message>
	
	
	<!-- 暂停服务 -->
	<message name="Stop">
		<param name="reason" type="int"/>
		<param name="desc" type="wstring"/>
	</message>
	
	<!-- 恢复服务 -->
	<message name="Recover">
		<param name="reason" type="int"/>
		<param name="desc" type="wstring"/>
	</message>
	
	<!-- 坐席命令，进入业务流程 -->
	<message name="EnterBFlow">
		<param name="menuid" type="wstring"/>
	</message>
	
	<!-- 坐席命令，退出当前业务 -->
	<message name="ExitBFlow">
		<!--<param name="flow_uri" type="wstring"/> -->
	</message>
	
	
	<!-- 坐席命令，主页 -->
	<message name="GoHome">
	</message>
	
	<!-- 上一层 -->
	<message name="EnterParentMenu">
		<param name="currentmenuid" type="wstring"/>
	</message>
	
	<!-- 进入子菜单 -->
	<message name="EnterSubMenu">
		<param name="currentmenuid" type="wstring"/>
		<param name="submenuid" type="wstring"/>
	</message>
	
	<!-- 坐席输入状态 -->
	<message name="AgentInputState">
		<param name="state" type="int"/>
	</message>
	
	<!-- 坐席命令，坐席端状态 -->
	<message name="AgentState">
		<param name="state" type="int"/>
		<param name="status" type="wstring"/>
	</message>
	
	<!-- 坐席命令，坐席端推送的信息 -->
	<message name="RecvAgentText">
		<param name="content" type="wstring"/>
	</message>
	
	<!-- 坐席，后端推到前端的同步数据 -->
	<message name="BackSyncData">
		<param name="id" type="int"/>
		<param name="content" type="wstring"/>
	</message>
	
	<!-- 请求锁屏，锁屏成功发0x48002001,锁屏失败发0x48002002 -->
	<message name="TryLockScreenRequest">
	</message>
	
	<!-- 摄像头故障消息 -->
	<message name="CameraFaultOccurred">
		<param name="state" type="char"/>
		<param name="camname" type="wstring"/>
	</message>
	
	<!-- 广角摄像头使用中故障消息 -->
	<message name="WideAngleCameraFault">
		<param name="state" type="char"/>
		<param name="camname" type="wstring"/>
	</message>
	<!-- p2p消息，手机客户端或者pad客户端的业务数据 -->
	 <message name="RecvP2pFlwReq">
	  <param name="content" type="wstring"/>
	 </message>
	 <!-- 用户桌面命令，进入业务流程 -->
	<message name="EnterBFlowFromUT">
		<param name="xapName" type="wstring"/>
		<param name="command" type="wstring"/>
	</message>
	<message name="AudioEndRet">
			<param name="AudioNames" type="string"/>
			<param name="ret" type="bool" />
	</message>
	<!-- 坐席给前端的命令 -->
	<message name="CommonWebMsg">
		<param name="type" type="int"/>
		<param name="value" type="int"/>
	</message>
	
	<!-- 坐席，后端推到前端的H5同步数据 -->
	<message name="H5BackSyncData">
		<param name="content" type="wstring"/>
	</message>
	<!-- 录像录制过程中失败 -->
	<message name="SalesRecordingFailed">
		<!-- 失败提示 -->
		<param name="failedmsg" type="wstring"/>
	</message>
</entity>