#include "stdafx.h" #include "ConnectorFSM.h" #include "EventCode.h" #include "json/json.h" #include "strutil.h" #include #include #define RELEASEING_TIMER_INTERVAL 1200 #define RELEASEING_SIP_TIMER 20000 #define SIP_CALL_TIMER 70000 //sip呼叫超时时间,20170314,增加超时时间解决坐席忽闪问题 #define RELEASEING_SIP_TIMEOUT 30000 #define SIP_CONNECT_FAIL_TIMES 10 #define LIVEDETECT_CONNECT_INTERVAL 5000 //live detection实体检测间隔5s #define LIVEDETECTION_TIMEOUT 60000 //活体检测超时时间60s #define CALLROUTE_MAX_TRY_COUNT 3 #ifndef MAX_PATH #define MAX_PATH 260 #endif #ifndef RVC_CALLROUTE_HTTP_API #define RVC_CALLROUTE_HTTP_API "/api/route/query" #endif // !RVC_CALLROUTE_HTTP_API static const char* connect_failed_case_table[] = { "", "[RTA3401] 连线失败,请检查网络", "[RTA3402] 坐席忙,请稍后再试", "[RTA3403] 声卡故障,请使用话筒重新办理", "[RTA3404] 声卡故障,请使用免提重新办理", "[RTA3405] 连线失败,系统忙,请稍后再试", "[RTA3406] 连接坐席失败,系统忙,请稍后再试", "[RTA3407] 连线失败,服务端异常,请稍后再试" }; static const char* connect_failed_rtamsg_table[] = { "", "RTA3401", "RTA3402", "RTA3403", "RTA3404", "RTA3405", "RTA3406", "RTA3407" }; class SyncServiceClient:public SyncService_ClientBase { public: SyncServiceClient(CEntityBase *pEntity, ACMCallFSM* fsm) : SyncService_ClientBase(pEntity), m_fsm(fsm) {} ACMCallFSM *m_fsm; }; class MyPhoneClient : public PhoneService_ClientBase { public: MyPhoneClient(CEntityBase *pEntity, ACMCallFSM* fsm) : PhoneService_ClientBase(pEntity), m_fsm(fsm) {m_bSipConnected = false;} virtual void OnMessage(ErrorCodeEnum Error, PhoneService_PhoneState_Info &Msg, CSmartPointer pData) { if (Error == Error_Succeed) { switch (Msg.state) { case ePhone_Init: case ePhone_Terminated: { FSMEvent *e = new FSMEvent(USER_EVT_SIP_STATE_IDLE); m_fsm->PostEventFIFO(e); } break; case ePhone_Ready: { FSMEvent *e = new FSMEvent(USER_EVT_SIP_STATE_CONNECTED); m_fsm->PostEventFIFO(e); m_bSipConnected = true; } break; case ePhone_Calling: { m_bSipConnected = false; } break; default: break; } if (ePhone_Terminated == Msg.state){ if (!m_bSipConnected){ LogWarn(Severity_Low, Error_Debug, LOG_WARN_COUNTERCONNECT_SIP_CONNECT_FAILED, CSimpleStringA::Format("sip connect failed for %s.", Msg.status.GetData()).GetData()); } } } } public: ACMCallFSM *m_fsm; int m_bSipConnected; }; class MyChannelClient : public ChannelService_ClientBase { public: MyChannelClient(CEntityBase *pEntity, ACMCallFSM* fsm) : ChannelService_ClientBase(pEntity), m_fsm(fsm) {} virtual void OnMessage(ErrorCodeEnum Error, ChannelService_State_Info &Msg, CSmartPointer pData) { if (Error == Error_Succeed) { switch (Msg.state) { case eChannelState_Idle: { FSMEvent *e = new FSMEvent(USER_EVT_CHAN_STATE_IDLE); m_fsm->PostEventFIFO(e); } break; case eChannelState_Connected: { FSMEvent *e = new ChanStateConnectedEvent(Msg.param); m_fsm->PostEventFIFO(e); } break; default: break; } } } ACMCallFSM *m_fsm; }; ACMCallFSM::ACMCallFSM() : m_pPhoneClient(NULL), m_pChannelClient(NULL), m_bRing(false),m_iFailedLastState(0) { m_nCurSipServer = CurServerNum::MAIN_SERVER; m_nCurChanServer = CurServerNum::MAIN_SERVER; m_pSyncServiceClient = NULL; m_bConAssist = false; m_bConSipphone = false; memset(m_strChanProxyIP, 0, sizeof(m_strChanProxyIP)); memset(m_iChanProxyPort, 0, sizeof(m_iChanProxyPort)); m_pCallRouteList = NULL; m_strDefaultServer = NULL; m_strHttpCallRouteAddr = NULL; m_strHttpServerAPI = RVC_CALLROUTE_HTTP_API; m_strQueueName = NULL; m_strAddClientLevel = NULL; m_LastSipError = Error_Succeed; m_LastAssistError = Error_Succeed; m_bNeedQueueName = false; m_iHttpTimeOut = RVC_DEFAULT_HTTPTIMEOUT; m_bHttpPrinttDbg = false; } ACMCallFSM::~ACMCallFSM() { } ErrorCodeEnum ACMCallFSM::OnInit() { ErrorCodeEnum Error = LoadConfig(); int iCount = 0; if (Error != Error_Succeed) { DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("on_error"); FSMEvent* e = new FSMEvent(USER_EVT_ERROR); PostEventFIFO(e); // jump to error state return Error; } GetEntityBase()->GetFunction()->SetSysVar("CallState", "O"); // set to offline state Error = LoadTerminalId(); if (Error != Error_Succeed) { DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("on_error"); FSMEvent* e = new FSMEvent(USER_EVT_ERROR); PostEventFIFO(e); // jump to error state return Error; } //DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("m_strDefaultServer %s.", m_strDefaultServer.GetData()); if(m_strDefaultServer.GetLength() > 0){ iCount = ParseDefaultServer(m_strDefaultServer.GetData()); } char strbuf[2 * MAX_PATH] = { 0 }; snprintf(strbuf, 2 * MAX_PATH, "%s", RVC_DEFAULT_VOIPSERVER_ADDR); if (0 == iCount) { ParseDefaultServer(strbuf); } m_bHangup = false; m_bHandFree = true; m_bAgentHandFree = true; m_bIsAgentControl = false; m_nSipErrorNum = 0; memset(&m_CallingParam, 0, sizeof(m_CallingParam)); m_uConnectTime = 0; m_bConnected = false; m_lConnectCostTime = 0; AddStateHooker(this); return Error; } bool ACMCallFSM::ReConnectionAssistchan() { if (m_pChannelClient != NULL){ m_pChannelClient->GetFunction()->CloseSession(); #ifdef RVC_OS_WIN m_pChannelClient->SafeDelete(); #endif m_pChannelClient = NULL; } if (m_pChannelClient == NULL){ m_pChannelClient = new MyChannelClient(m_pEntity, this); ErrorCodeEnum Error = m_pChannelClient->Connect(); if (Error != Error_Succeed) { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("m_channelClient connect fail!"); #ifdef RVC_OS_WIN m_pChannelClient->SafeDelete(); #endif m_pChannelClient = NULL; return false; } if (Error == Error_Succeed){ ChannelService_BeginState_Sub ChannelSub; Error = (*m_pChannelClient)(EntityResource::getLink().upgradeLink())->BeginState(ChannelSub); if (Error != Error_Succeed){ DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("BeginState biz channel failed!"); m_pChannelClient->GetFunction()->CloseSession(); #ifdef RVC_OS_WIN m_pChannelClient->SafeDelete(); #endif m_pChannelClient = NULL; return false; } } } return true; } bool ACMCallFSM::ReConnectionSipphone(bool bLog) { if (m_pPhoneClient != NULL){ m_pPhoneClient->GetFunction()->CloseSession(); #ifdef RVC_OS_WIN m_pPhoneClient->SafeDelete(); #endif m_pPhoneClient = NULL; } if (m_pPhoneClient == NULL){ m_pPhoneClient = new MyPhoneClient(m_pEntity, this); ErrorCodeEnum Error = m_pPhoneClient->Connect(); if (Error != Error_Succeed) { if (bLog) { LogWarn(Severity_Low, Error_Debug, EVENT_MOD_CONNECT_SIPPHONE_ERROR, "connect sip phone error"); } #ifdef RVC_OS_WIN m_pPhoneClient->SafeDelete(); #endif m_pPhoneClient = NULL; return false; } if (Error == Error_Succeed) { PhoneService_BeginState_Sub PhoneSub; Error = (*m_pPhoneClient)(EntityResource::getLink().upgradeLink())->BeginState(PhoneSub); if (Error != Error_Succeed) { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("BeginState sip failed!"); m_pPhoneClient->GetFunction()->CloseSession(); #ifdef RVC_OS_WIN m_pPhoneClient->SafeDelete(); #endif m_pPhoneClient = NULL; return false; } } } return true; } bool ACMCallFSM::ReConnectionSyncService() { if (NULL != m_pSyncServiceClient){ m_pSyncServiceClient->GetFunction()->CloseSession(); #ifdef RVC_OS_WIN m_pSyncServiceClient->SafeDelete(); #endif m_pSyncServiceClient = NULL; } m_pSyncServiceClient = new SyncServiceClient(m_pEntity, this); ErrorCodeEnum Error = m_pSyncServiceClient->Connect(); if (Error_Succeed != Error){ DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("Connect SyncService Fail!"); #ifdef RVC_OS_WIN m_pSyncServiceClient->SafeDelete(); #endif m_pSyncServiceClient = NULL; return false; } return true; } int ACMCallFSM::GetCallRouteList() { int iret = -1; if (m_strHttpCallRouteAddr.GetLength() != 0) { int ihttpcount = 0; http_call_info_t http_callinfo; http_callinfo.strServerURL = m_strHttpCallRouteAddr; http_callinfo.strAPI = m_strHttpServerAPI; if (m_bNeedQueueName) { http_callinfo.strQueueName = m_strQueueName; http_callinfo.strAddClientLevel = m_strAddClientLevel; } else { http_callinfo.strQueueName = NULL; http_callinfo.strAddClientLevel = NULL; } DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("call type is %d, http call route queue name is %s, and client level is %s.", m_CallingParam.nCallType, http_callinfo.strQueueName.GetData(), http_callinfo.strAddClientLevel.GetData()); http_callinfo.strTerminalNo = m_strTerminalId; do { m_pCallRouteList = get_http_callroute_list(&http_callinfo, m_iHttpTimeOut, m_bHttpPrinttDbg); ihttpcount++; } while (!m_pCallRouteList && ihttpcount < CALLROUTE_MAX_TRY_COUNT); if (ihttpcount > 1) { LogWarn(Severity_Low, Error_Debug, LOG_WARN_COUNTERCONNECT_CALLROUTE_TIMES, CSimpleStringA::Format("request http call route address{%s} %d times.", m_strHttpCallRouteAddr.GetData(), ihttpcount).GetData()); } } if (NULL != m_pCallRouteList) { iret = 0; } else { LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_CALLROUTE_FAILED, "call route request failed!"); } return iret; } int ACMCallFSM::GetDelayTime() { ErrorCodeEnum error= Error_Unexpect; SyncService_GetMachineData_Req req; req.key = "DelayTime"; SyncService_GetMachineData_Ans ans; DWORD Timeout = 500; if (m_pSyncServiceClient) { error = (*m_pSyncServiceClient)(EntityResource::getLink().upgradeLink())->GetMachineData(req,ans,Timeout); } if (error == Error_Succeed) { int delaytime = atoi(ans.value.GetData()); return delaytime; } else { return -1; } } void ACMCallFSM::SetDelayTime() { if (m_pSyncServiceClient) { SyncService_SetMachineData_Info info; info.key = "DelayTime"; info.data = "0"; (*m_pSyncServiceClient)(EntityResource::getLink().upgradeLink())->SetMachineData(info); //DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("set delay time to 0"); } } static int CStringSplit(char* str, char** result, size_t ucount, const char* del) { char* ptr = NULL; size_t unum = ucount; char* p = strtok_s(str, del, &ptr); while (p != NULL && unum > 0) { *result++ = p; p = strtok_s(NULL, del, &ptr); unum--; } return ucount - unum; } static int GetCallInfoFromConfig(char* strcallurl, uint32_t ucalllen, char* strassist, uint32_t assitlen, int *iport, const char* psrc) { int iRet = -1; if (NULL == psrc || NULL == strcallurl || NULL == strassist){ return iRet; } char *result[MAX_VOIP_SERVER_NUM] = {0}; int icount = CStringSplit((char*)psrc, result, MAX_VOIP_SERVER_NUM, ","); if(2 == icount){ snprintf(strcallurl, ucalllen, "%s", result[0]); char *assitresult[MAX_VOIP_SERVER_NUM] = {0}; icount = CStringSplit(result[1], assitresult, MAX_VOIP_SERVER_NUM, " "); if(2 == icount){ snprintf(strassist, assitlen, "%s", assitresult[0]); *iport = atoi(assitresult[1]); iRet = 0; } } return iRet; } int ACMCallFSM::ParseDefaultServer(const char* strServer) { int iRet = 0; if(NULL == strServer){ return iRet; } char *result[MAX_VOIP_SERVER_NUM] = {0}; int icount = CStringSplit((char*)strServer, result, MAX_VOIP_SERVER_NUM, "|"); int index = 0; while(index < icount && result[index]){ m_voipserver.push_back(result[index]); //DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("result[%d] = [%s].", index, result[index]); index++; } iRet = m_voipserver.size(); return iRet; } ErrorCodeEnum ACMCallFSM::OnExit() { return Error_Succeed; } int ACMCallFSM::GetFailedErrorCode(int iSrcState) { int iState = 0; if (s20 != iSrcState){ switch (m_iFailedLastState) { case s11: if(Error_Succeed != m_LastSipError){ iState = 5; } else{ iState = 1; } break; case s12: if (Error_Succeed != m_LastAssistError){ iState = 5; } else{ iState = 2; } break; default: break; } } return iState; } int ACMCallFSM::LogFailedWarns(int iFailedCode, const char* strmsg) { int iRet = 0; if (m_bHangup){ DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("%s",strmsg); } else{ switch (iFailedCode) { case 1: LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_FAILED_NETWORK_FAILURE, strmsg); break; case 2: LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_FAILED_AGENT_BUSY, strmsg); break; case 5: if (s11 == m_iFailedLastState){ LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_FAILED_SIPPHONE_LOST, strmsg); } else if(s12 == m_iFailedLastState){ LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_FAILED_ASSISTCHANNEL_LOST, strmsg); } break; default: break; } } return iRet; } void ACMCallFSM::OnStateTrans(int iSrcState, int iDstState) { if (CheckBeginRing(iSrcState, iDstState)) { StartRing(); } else { if (CheckEndRing(iSrcState, iDstState)) StopRing(); } if (iSrcState != FSM_STATE_INIT && iDstState != FSM_STATE_EXIT) { int st1 = TranslateState(iSrcState); int st2 = TranslateState(iDstState); if (eState_Fail == st2){ m_iFailedLastState = iSrcState; } if (st1 != st2) { PhoneState evt; evt.state = st2; evt.status = CSimpleStringA::Format("OnStateTrans from state %d to %d", st1, st2); evt.errinfo = ""; //LogWarn(Severity_Low, Error_Debug, LOG_WARN_COUNTERCONNECT_CALL_STATE_TRANS, evt.status.GetData()); //LOG_TRACE(evt.status); if (!((st2 == eState_Fail)&&(m_nCurChanServer != CurServerNum::Error_Server)&&(m_nCurSipServer != CurServerNum::Error_Server))||m_bHangup) { if (eState_Fail != st1 || eState_Connecting != st2){ //char strmsg[MAX_PATH] = {0}; //snprintf(strmsg, MAX_PATH,"Broadcast state from %d to %d", st1, st2); //DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)(strmsg); if (eState_Fail == st2){ int ierrcode = GetFailedErrorCode(iSrcState); //DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("connect_failed_case_table size is %d, and ierrcode = %d.", sizeof(connect_failed_case_table)/ sizeof(char*), ierrcode); if (ierrcode >= 0 && ierrcode < sizeof(connect_failed_case_table)/ sizeof(char*)){ evt.errinfo = CSimpleStringA2W(connect_failed_case_table[ierrcode]); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("connect failed for %s.", CSimpleStringW2A(evt.errinfo).GetData()); DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_SYSTEM).setResultCode(connect_failed_rtamsg_table[ierrcode])(connect_failed_case_table[ierrcode]); } char strerrmsg[MAX_PATH] = {0}; if (m_bHangup){ snprintf(strerrmsg, MAX_PATH, "connect failed for %s and last state is %d, and current src state is %d.","接通前客户主动挂机", m_iFailedLastState, iSrcState); } else{ snprintf(strerrmsg, MAX_PATH, "connect failed for %s and last state is %d, and current src state is %d.",CSimpleStringW2A(evt.errinfo).GetData(), m_iFailedLastState, iSrcState); } LogWarn(Severity_Middle, Error_Debug, LOG_WARN_COUNTERCONNECT_CONNECT_FAILED, strerrmsg); LogFailedWarns(ierrcode, strerrmsg); } SpSendBroadcast(GetEntityBase()->GetFunction(), SP_MSG_OF(PhoneState), SP_MSG_SIG_OF(PhoneState), evt); //LogWarn(Severity_Low, Error_Debug, LOG_WARN_COUNTERCONNECT_BROADCAST_CALL_STATE, strmsg); } else{ DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)(CSimpleString::Format("state from %d to %d, auto reconnect, not broadcast state to ui.", st1, st2).GetData()); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setLogCode("QLR0402304C5")("system auto reconnect."); } if (eState_HandFree == st2 || eState_Pickup == st2){ if (eState_Connecting == st1){ DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("connect success!"); } } } SetCallState(st2); } } } ErrorCodeEnum ACMCallFSM::SetCallState(int state) { char *sts[] = { "O", // Offline "C", // Connecting "H", // HandFree "P", // Pickup "B", // Broken "F", // Fail "R", // Releasing "L", // LiveDetect "V" // Recording }; char* strCallState = "O"; if (0 <= state && state < sizeof(sts)/sizeof(char*)){ strCallState = sts[state]; } //DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("set call state to [%s].", strCallState); return GetEntityBase()->GetFunction()->SetSysVar("CallState", strCallState); } void ACMCallFSM::s0_on_entry() { m_strHintCallNum.Clear(); m_nCurChanServer = CurServerNum::MAIN_SERVER; m_nCurSipServer = CurServerNum::MAIN_SERVER; memset(&m_CallingParam,0,sizeof(m_CallingParam)); if(m_pCallRouteList != NULL){ free_node_list(m_pCallRouteList); m_pCallRouteList = NULL; } m_iFailedLastState = 0; } void ACMCallFSM::s0_on_exit() { m_bHangup = false; } unsigned int ACMCallFSM::s0_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_PICKUP_CALL) { memset(&m_CallingParam,0,sizeof(m_CallingParam)); //正常呼叫 DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("begin pickup call"); m_nStarttime = y2k_time_now(); } else if (event->iEvt == USER_EVT_HANDFREE_CALL) { memset(&m_CallingParam,0,sizeof(m_CallingParam)); // 正常呼叫 DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("begin hand free call"); m_nStarttime = y2k_time_now(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == USER_EVT_STARTVIDEODISPLAY) { StartVideoDisplayEvent *e = static_cast(event); #ifdef RVC_OS_WIN StartVideo(e->m_param.GetData()); #else StartVideoRender(e->m_param.GetData()); #endif } else if (event->iEvt == USER_EVT_SHOWLOACALVIDEO) { ShowLocalVideoEvent *e = static_cast(event); SetCallingType(NORMAL_CALLTYPE); #ifdef RVC_OS_WIN StartVideo(e->m_param.GetData()); #else StartVideoRender(e->m_param.GetData()); #endif } else if (event->iEvt == USER_EVT_SHOWLOACALREMOTEVIDEO) { ShowLocalAndRemoteVideoEvent *e = static_cast(event); SetCallingType(NORMAL_CALLTYPE); #ifdef RVC_OS_WIN StartVideo(e->m_param.GetData()); #else StartVideoRender(e->m_param.GetData()); #endif } else if (event->iEvt == USER_EVT_DOUBLE_RECORD_CALL) { m_CallingParam.nCallType = DOUBLERECORD_CALLTYPE; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("begin double record call"); m_nStarttime = y2k_time_now(); } else if (event->iEvt == USER_EVT_STOPLOACALREMOTEVIDEO) { #ifdef RVC_OS_WIN StopVideo(); SetCallingType(NORMAL_CALLTYPE); #endif } return 0; } void ACMCallFSM::s7_on_entry() { } void ACMCallFSM::s7_on_exit() { } unsigned int ACMCallFSM::s7_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_STOPLOCALVIDEO) { StopVideo(); } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s8_on_entry() { //get call route,采用直接总行方式 if (0 != GetCallRouteList()) { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("get call route list failed."); } m_lConnectCostTime = SP::Module::Comm::RVCGetTickCount(); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setLogCode("QLR0402304C1")("start remote video call"); int time = GetDelayTime(); if (time > 0){ ScheduleTimer(8,time*1000); } else{ PostEventFIFO(new FSMEvent(EVT_TIMER)); } } void ACMCallFSM::s8_on_exit() { CancelTimer(8); } unsigned int ACMCallFSM::s8_on_event(FSMEvent* event) { return 0; } void ACMCallFSM::s10_on_entry() { ErrorCodeEnum Error = Error_Succeed; if (m_nCurSipServer == CurServerNum::Error_Server) { Error = Error_NetBroken; } if (Error != Error_Succeed) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); } } void ACMCallFSM::s10_on_exit() {} unsigned int ACMCallFSM::s10_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == USER_EVT_STOPLOACALREMOTEVIDEO) { PostEventFIFO(new FSMEvent(USER_EVT_HANGUP)); m_bHangup=true; StopVideo(); } return 0; } void ACMCallFSM::s11_on_entry() { m_LastSipError = Error_Succeed; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("begin make call"); m_uConnectTime = y2k_time_now(); m_bConnected = false; if (m_nCurSipServer == CurServerNum::Error_Server){ m_LastSipError = Error_NetBroken; } if (m_LastSipError == Error_Succeed){ char ipstr[MAX_PATH] = {0}; GetLocalIP(ipstr, MAX_PATH); //get call route,采用直接总行方式 callurl_node_t *node = get_no_used_node(m_pCallRouteList); char callid_str[64] = { 0 }; str_get_format_uuid(callid_str, 64); if (node != NULL){ m_LastSipError = MakeCall(node->strcallurl, CSimpleStringA::Format("sip:%s@%s;transport=UDP", node->strnewcallernum, ipstr), callid_str, m_CallingParam); m_iChanProxyPort[0] = node->uassistport; m_iChanProxyPort[1] = node->uassistport; m_strChanProxyIP[0] = node->strassistip; m_strChanProxyIP[1] = node->strassistip; node->bused = true; } else{ std::size_t icount = m_voipserver.size(); if (icount > 0){ int index = SP::Module::Comm::RVCGetTickCount()%icount; char strcallurl[MAX_PATH] = {0}; char strassistip[32] = {0}; int iport = 0; char strserver[MAX_PATH] = { 0 }; snprintf(strserver, MAX_PATH, "%s", m_voipserver[index].c_str()); if (0 == GetCallInfoFromConfig(strcallurl, MAX_PATH, strassistip, 32, &iport, strserver)){ char strassitinter[32] = {0}; str_get_interger_netaddr(strassitinter, 32, strassistip); m_LastSipError = MakeCall(strcallurl, CSimpleStringA::Format("sip:%s#%s@%s;transport=UDP", m_strTerminalId.GetData(), strassitinter, ipstr), callid_str, m_CallingParam); m_iChanProxyPort[0] = iport; m_iChanProxyPort[1] = iport; m_strChanProxyIP[0] = strassistip; m_strChanProxyIP[1] = strassistip; LogWarn(Severity_Low, Error_Debug, LOG_WARN_COUNTERCONNECT_CALLROUTE_CONFIG, CSimpleStringA::Format("head office mode no more call router, use default config(call url is %s, assistip is %s).", strcallurl, strassistip).GetData()); } else { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("GetCallInfoFromConfig failed!"); m_LastSipError = Error_Param; } } else { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_SYSTEM)("no default voip server config!"); m_LastSipError = Error_Param; } } if (m_LastSipError!=Error_Succeed){ (bool)m_nCurSipServer?(m_nCurSipServer= CurServerNum::Error_Server):(m_nCurSipServer= CurServerNum::BACK_SERVER); } m_nCurChanServer = CurServerNum::BACK_SERVER; } if (m_LastSipError != Error_Succeed) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C2").setResultCode("RTA3421")("send sip failed!"); } else { ScheduleTimer(11,SIP_CALL_TIMER); } } void ACMCallFSM::s11_on_exit() { CancelTimer(11); } unsigned int ACMCallFSM::s11_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_HANGUP) { m_bHangup = true; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("sip connecting, customer active hangup after %ds.", y2k_time_now()- m_nStarttime); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setLogCode("QLR0402304C6")("connect failed for user hangup"); } else if (event->iEvt == USER_EVT_SIP_STATE_IDLE) { if (m_nCurSipServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_SIPCONNECT_SIPSTATE_IDLE,"sipphone connect main server failed"); } else if (m_nCurSipServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_SIPCONNECT_SIPSTATE_IDLE,"sipphone connect bak server failed"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_SIPCONNECT_SIPSTATE_IDLE,"sipphone connect error server failed"); } (bool)m_nCurSipServer?(m_nCurSipServer= CurServerNum::Error_Server):(m_nCurSipServer= CurServerNum::BACK_SERVER); m_nSipErrorNum++; DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C2").setResultCode("RTA3432")("sip connect failed for server error."); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (m_nCurSipServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_SIPCONNECT_CHANSTATE_IDLE,"chan mod idle, main server"); } else if (m_nCurSipServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_SIPCONNECT_CHANSTATE_IDLE,"chan mod idle, bak server"); } else{ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_SIPCONNECT_CHANSTATE_IDLE,"chan mod idle, error server"); } if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (m_nCurSipServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_SIPCONNECT_SIPENTITY_RESTART,"sipphone mod idle, main server"); } else if (m_nCurSipServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_SIPCONNECT_SIPENTITY_RESTART,"sipphone mod idle, bak server"); } else{ LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_SIPCONNECT_SIPENTITY_RESTART,"sipphone mod idle, error server"); } if (ReConnectionSipphone()) { m_bConSipphone = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C2").setResultCode("RTA3434")("sip connect failed for entity error"); } else if (event->iEvt == EVT_TIMER) { if (m_nCurSipServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_SIPCONNECT_TIMEOUT,"sipphone connect timeout, main server"); } else if (m_nCurSipServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_SIPCONNECT_TIMEOUT,"sipphone connect timeout, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_SIPCONNECT_TIMEOUT,"sipphone connect timeout, error server"); } m_nSipErrorNum++; DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C2").setResultCode("RTA3435")("sip connect failed for timeout"); } else if (event->iEvt == USER_EVT_JMP_FAIL) { if (m_nCurSipServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_SIPCONNECT_FUNC_FAILED,"sipphone connect func failed, main server"); } else if (m_nCurSipServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_SIPCONNECT_FUNC_FAILED,"sipphone connect func failed, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_SIPCONNECT_FUNC_FAILED,"sipphone connect func failed, error server"); } m_nSipErrorNum++; DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C2").setResultCode("RTA3436")("sip connect failed for entity error"); } else if (event->iEvt == USER_EVT_STOPLOACALREMOTEVIDEO) { PostEventFIFO(new FSMEvent(USER_EVT_HANGUP)); m_bHangup= true; StopVideo(); } return 0; } void ACMCallFSM::s12_on_entry() { DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setLogCode("QLR0402304C2")("sip channel connect success!"); m_LastAssistError = Error_Succeed; if (m_nCurChanServer == CurServerNum::Error_Server) { m_LastAssistError = Error_NetBroken; } m_nSipErrorNum = 0; Sleep(200); if (m_LastAssistError == Error_Succeed) { if (m_CallingParam.nCallType == NORMAL_CALLTYPE && m_CallingParam.nCallType != DOUBLERECORD_CALLTYPE) { m_LastAssistError = StartChannel((int)m_nCurChanServer); } else { m_LastAssistError = StartChannel((int)m_nCurChanServer,m_CallingParam); } if (m_LastAssistError != Error_Succeed) { HangupCall(); (bool)m_nCurChanServer?(m_nCurChanServer= CurServerNum::Error_Server):(m_nCurChanServer= CurServerNum::BACK_SERVER); } } if (m_LastAssistError != Error_Succeed) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); if (Error_NetBroken == m_LastAssistError) { DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3441")("assistant channel connect failed for net broken"); } else if (Error_Param == m_LastAssistError) { DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3442")("assistant channel connect failed error param"); } else { DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3443")("assistant channel connect failed"); } } } void ACMCallFSM::s12_on_exit() {} unsigned int ACMCallFSM::s12_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_HANGUP) { m_bHangup = true; LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_HANGUP, CSimpleStringA::Format("chan connecting, customer active hangup after %ds.", y2k_time_now() - m_nStarttime).GetData()); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setLogCode("QLR0402304C6")("connect failed for user hangup"); } else if (event->iEvt == USER_EVT_SIP_STATE_IDLE) { if (m_nCurChanServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_CHANCONNECT_SIPSTATE_IDLE,"sipphone connect server failed at channel connect, main server"); } else if (m_nCurChanServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_CHANCONNECT_SIPSTATE_IDLE,"sipphone connect server failed at channel connect, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_SIPSTATE_IDLE,"sipphone connect server failed at channel connect, error server"); } (bool)m_nCurSipServer?(m_nCurSipServer= CurServerNum::Error_Server):(m_nCurSipServer= CurServerNum::BACK_SERVER); StopChannel(); if (!m_bHangup) { DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3455")("assistant channel bridge failed for timeout"); } } else if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { if (!m_bHangup) { if (m_nCurChanServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_CHANCONNECT_CHANSTATE_IDLE,"chan connect server failed, main server"); } else if (m_nCurChanServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_CHANCONNECT_CHANSTATE_IDLE,"chan connect server failed, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_CHANSTATE_IDLE,"chan connect server failed, error server"); } (bool)m_nCurChanServer?(m_nCurChanServer= CurServerNum::Error_Server):(m_nCurChanServer= CurServerNum::BACK_SERVER); DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3452")("assistant channel bridge failed for server error"); } HangupCall(); //StopVideo(); } else if (event->iEvt == USER_EVT_CHAN_STATE_CONNECTED) { ChanStateConnectedEvent *e = static_cast(event); StartVideo(e->m_param.GetData()); long lnowtime = SP::Module::Comm::RVCGetTickCount(); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setCostTime(lnowtime - m_lConnectCostTime).setLogCode("QLR0402304C3")("assistant channel bridge success!"); m_lConnectCostTime = lnowtime; } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (m_nCurChanServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_CHANCONNECT_CHANENTITY_RESTART,"chan mod idle, main server"); } else if (m_nCurChanServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_CHANCONNECT_CHANENTITY_RESTART,"chan mod idle, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_CHANENTITY_RESTART,"chan mod idle, error server"); } if (ReConnectionAssistchan()) { m_bConAssist = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3453")("assistant channel bridge failed for entity restart"); } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (m_nCurChanServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_CHANCONNECT_SIPENTITY_RESTART,"sipphone mod idle, main server"); } else if (m_nCurChanServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_CHANCONNECT_SIPENTITY_RESTART,"sipphone mod idle, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_SIPENTITY_RESTART,"sipphone mod idle, error server"); } if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == USER_EVT_STOPLOACALREMOTEVIDEO) { PostEventFIFO(new FSMEvent(USER_EVT_HANGUP)); m_bHangup=true; StopVideo(); } else if (event->iEvt == USER_EVT_JMP_FAIL) { if (m_nCurChanServer == CurServerNum::MAIN_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_MAIN_CHANCONNECT_FUNC_FAILED,"chan connect func failed, main server"); } else if (m_nCurChanServer == CurServerNum::BACK_SERVER){ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_BAK_CHANCONNECT_FUNC_FAILED,"chan connect func failed, bak server"); } else{ LogWarn(Severity_Low, Error_Unexpect, LOG_WARN_COUNTERCONNECT_CHANCONNECT_FUNC_FAILED,"chan connect func failed, error server"); } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C3").setResultCode("RTA3454")("assistant channel bridge failed for entity error"); } return 0; } void ACMCallFSM::s13_on_entry() { if (m_bHandFree) { PostEventLIFO(new FSMEvent(USER_EVT_JMP_HANDFREE)); } else { PostEventLIFO(new FSMEvent(USER_EVT_JMP_PICKUP)); } } void ACMCallFSM::s13_on_exit() {} unsigned int ACMCallFSM::s13_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s14_on_entry() { } void ACMCallFSM::s14_on_exit() { } unsigned int ACMCallFSM::s14_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_STOPLOACALREMOTEVIDEO) { #ifdef RVC_OS_WIN StopVideo(); #else StopVideoRender(); #endif } else if (event->iEvt == USER_EVT_STOP_RECORD_BROADCAST) { } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s20_on_entry() { StopChannel(); } void ACMCallFSM::s20_on_exit() {} unsigned int ACMCallFSM::s20_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s21_on_entry() { ScheduleTimer(21,RELEASEING_SIP_TIMER); HangupCall(); } void ACMCallFSM::s21_on_exit() { CancelTimer(21); CancelTimer(210); } unsigned int ACMCallFSM::s21_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if(event->param1 == 21) { ScheduleTimer(210,RELEASEING_SIP_TIMEOUT); ReleaseCall(0); } else if (event->param1 == 210) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); //RealSipErrorCheck(); LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone"); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE, "restart sipphone"); } } return 0; } void ACMCallFSM::s22_on_entry() { StopChannel(); } void ACMCallFSM::s22_on_exit() {} unsigned int ACMCallFSM::s22_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s23_on_entry() { if((!m_bHangup)&&(((m_nCurSipServer== CurServerNum::BACK_SERVER)&&(m_nCurChanServer!= CurServerNum::Error_Server))||((m_nCurChanServer== CurServerNum::BACK_SERVER)&&(m_nCurSipServer!= CurServerNum::Error_Server)))) { PostEventLIFO(new FSMEvent(USER_EVT_RECONNECT)); } else { ScheduleTimer(23, RELEASEING_TIMER_INTERVAL); } } void ACMCallFSM::s23_on_exit() { CancelTimer(23); } unsigned int ACMCallFSM::s23_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if (m_nSipErrorNum >= SIP_CONNECT_FAIL_TIMES) { m_nSipErrorNum = 0; LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone "); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE,"FAIL TIMES, restart sipphone "); } } return 0; } void ACMCallFSM::s24_on_entry() { ScheduleTimer(24, RELEASEING_TIMER_INTERVAL); } void ACMCallFSM::s24_on_exit() { CancelTimer(24); } unsigned int ACMCallFSM::s24_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s3_on_entry() { if (false == m_bConnected) { m_bConnected = true; unsigned int unowtime = y2k_time_now(); DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("handfree call connecting time is %us.", unowtime - m_uConnectTime); m_uConnectTime = unowtime; } } void ACMCallFSM::s3_on_exit() {} unsigned int ACMCallFSM::s3_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_TO_HANDFREE) { //m_bHandFree = TRUE; } else if (event->iEvt == USER_EVT_TO_PICKUP) { //m_bHandFree = FALSE; } else if (event->iEvt == USER_EVT_SIP_STATE_IDLE) { StopChannel(); } else if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { HangupCall(); StopVideo(); } else if (event->iEvt == USER_EVT_AGENT_WRITABLE) { AllowAgentWrite(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C4").setResultCode("RTA3461")("handfree mode disconnect the video connection for assist channel entity error"); } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C4").setResultCode("RTA3462")("handfree mode disconnect the video connection for sipphone entity error"); } return 0; } void ACMCallFSM::s4_on_entry() { if (false == m_bConnected) { m_bConnected = true; unsigned int unowtime = y2k_time_now(); DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("pickup call connecting time is %us.", unowtime - m_uConnectTime); m_uConnectTime = unowtime; } } void ACMCallFSM::s4_on_exit() {} unsigned int ACMCallFSM::s4_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_TO_HANDFREE) { //m_bHandFree = TRUE; } else if (event->iEvt == USER_EVT_TO_PICKUP) { //m_bHandFree = FALSE; } else if (event->iEvt == USER_EVT_SIP_STATE_IDLE) { StopChannel(); } else if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { HangupCall(); StopVideo(); } else if (event->iEvt == USER_EVT_AGENT_WRITABLE) { AllowAgentWrite(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL){ if (ReConnectionAssistchan()) { m_bConAssist = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C4").setResultCode("RTA3463")("pickup mode disconnect the video connection for assist channel entity error"); } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } DbgWithLink(LOG_LEVEL_WARN, LOG_TYPE_USER).setLogCode("QLR0402304C4").setResultCode("RTA3464")("pickup mode disconnect the video connection for sipphone entity error"); } return 0; } void ACMCallFSM::s50_on_entry() {} void ACMCallFSM::s50_on_exit() {} unsigned int ACMCallFSM::s50_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s51_on_entry() { if (m_bConnected) { m_bConnected = false; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("call connected time is %us.", y2k_time_now() - m_uConnectTime); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setCostTime(SP::Module::Comm::RVCGetTickCount() - m_lConnectCostTime).setLogCode("QLR0402304C4")("disconnect the video connection."); } } void ACMCallFSM::s51_on_exit() {} unsigned int ACMCallFSM::s51_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } return 0; } void ACMCallFSM::s52_on_entry() { ScheduleTimer(52,RELEASEING_SIP_TIMER); if (m_bConnected) { m_bConnected = false; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("call connected time is %us.", y2k_time_now() - m_uConnectTime); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setCostTime(SP::Module::Comm::RVCGetTickCount() - m_lConnectCostTime).setLogCode("QLR0402304C4")("disconnect the video connection."); } } void ACMCallFSM::s52_on_exit() { CancelTimer(52); CancelTimer(520); } unsigned int ACMCallFSM::s52_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if (event->param1 == 52) { ScheduleTimer(520,RELEASEING_SIP_TIMEOUT); ReleaseCall(0); } else if (event->param1 == 520) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone "); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE,"restart sipphone "); } } return 0; } void ACMCallFSM::s53_on_entry() { ScheduleTimer(53, RELEASEING_TIMER_INTERVAL); } void ACMCallFSM::s53_on_exit() { CancelTimer(53); } unsigned int ACMCallFSM::s53_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if (m_nSipErrorNum >= SIP_CONNECT_FAIL_TIMES) { m_nSipErrorNum = 0; LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone "); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE,"FAIL TIMES, restart sipphone "); } } return 0; } void ACMCallFSM::s60_on_entry() { StopChannel(); HangupCall(); if (m_bConnected) { m_bConnected = false; DbgWithLink(LOG_LEVEL_DEBUG, LOG_TYPE_SYSTEM)("call connected time is %us.", y2k_time_now() - m_uConnectTime); DbgWithLink(LOG_LEVEL_INFO, LOG_TYPE_USER).setCostTime(SP::Module::Comm::RVCGetTickCount() - m_lConnectCostTime).setLogCode("QLR0402304C4")("disconnect the video connection."); } } void ACMCallFSM::s60_on_exit() {} unsigned int ACMCallFSM::s60_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s61_on_entry() {} void ACMCallFSM::s61_on_exit() {} unsigned int ACMCallFSM::s61_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_CHAN_STATE_IDLE) { StopVideo(); } else if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } return 0; } void ACMCallFSM::s62_on_entry() { ScheduleTimer(62,RELEASEING_SIP_TIMER); } void ACMCallFSM::s62_on_exit() { CancelTimer(62); CancelTimer(620); } unsigned int ACMCallFSM::s62_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if (event->param1 == 62) { ScheduleTimer(620,RELEASEING_SIP_TIMEOUT); ReleaseCall(0); } else if (event->param1 == 620) { PostEventFIFO(new FSMEvent(USER_EVT_JMP_FAIL)); LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone "); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE,"restart sipphone "); } } return 0; } void ACMCallFSM::s63_on_entry() { ScheduleTimer(63, RELEASEING_TIMER_INTERVAL); } void ACMCallFSM::s63_on_exit() { CancelTimer(63); } unsigned int ACMCallFSM::s63_on_event(FSMEvent* event) { if (event->iEvt == USER_EVT_ASSISTCHAN_IDEL) { if (ReConnectionAssistchan()) { m_bConAssist = true; } } else if (event->iEvt == USER_EVT_SIPPHONE_IDEL) { if (ReConnectionSipphone()) { m_bConSipphone = true; } } else if (event->iEvt == EVT_TIMER) { if (m_nSipErrorNum >= SIP_CONNECT_FAIL_TIMES) { m_nSipErrorNum = 0; //RealSipErrorCheck(); LogEvent(Severity_Middle, EVENT_MOD_RELEASESIP_TIMEOUT,"restart sipphone"); LogWarn(Severity_Middle, Error_Unexpect, LOG_WARN_COUNTERCONNECT_RESTART_SIPPHONE,"FAIL TIMES, restart sipphone"); } } return 0; } int ACMCallFSM::TranslateState( int innerState ) { switch (innerState) { case s0: return eState_Offline; case s8: case s10: case s11: case s12: case s13: return eState_Connecting; case s20: case s21: case s22: case s23: case s24: return eState_Fail; case s3: return eState_HandFree; case s4: return eState_Pickup; case s50: case s51: case s52: case s53: return eState_Broken; case s60: case s61: case s62: case s63: return eState_Releasing; case s7: case s14: return eState_Recording; default: assert(0); return 0; } }